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Security/Privacy Policy

Providing Visitors with Anonymous Access

You can access our website home page and browse our site without disclosing your personal data.

What information do we collect?

We collect information from you when you register or place an order on our site. When ordering on our site, as appropriate, you may be asked to provide the following: your name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, etc.) will be encrypted on our server for a period of 180 days.

Do we use cookies?

Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act, we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Access to the Personal Data we may hold about you

You can ask us whether we are keeping personal data on you by: sending an email (sales@pacificsports.com), visiting www.pacificsports.com, sending mail to 10746 Kenney Street, Santee, CA 92071 or by calling 1-800-835-1055. Upon your request we will provide you with a readable copy of the personal data which we keep about you within a week, although we may require proof of your identity. We will provide this information without any charge. We allow you to challenge the data that we hold about you and where appropriate, you may have the data rectified or amended. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our refusal to provide you with a copy of your personal data.